Apply online, fill in this form
The website gave me orders.
Now send in your proofs
Don’t forget to show
Your evidence of identity.
Your form is wrong
They tell me when I ring.
Please re-do this bit?
I send again, and yet, and still
There is another problem.
We accept your evidence
But you need to make an application.
But I sent that in, in April,
I reply in great frustration.
Oh we duplicated your account
It’s covid fault
They come back with more words
We will merge the forms
It will be OK,
You will here from us in due course.
Now I ring again…
The phone numbers wrong?!
Why didn’t you tell me I said?
It may be on your other account…
I’ll get it done again.
I’ve had enough,
I’ve tried so hard.
Beauraucracy
So annoying!