Apply online, fill in this form

The website gave me orders.

Now send in your proofs

Don’t forget to show

Your evidence of identity.

Your form is wrong

They tell me when I ring.

Please re-do this bit?

I send again, and yet, and still

There is another problem.

We accept your evidence

But you need to make an application.

But I sent that in, in April,

I reply in great frustration.

Oh we duplicated your account

It’s covid fault

They come back with more words

We will merge the forms

It will be OK,

You will here from us in due course.

Now I ring again…

The phone numbers wrong?!

Why didn’t you tell me I said?

It may be on your other account…

I’ll get it done again.

I’ve had enough,

I’ve tried so hard.

Beauraucracy

So annoying!