After getting rid of my old armchairs yesterday, I was waiting for the delivery of the second hand replacements today. It’s been a few weeks since I chose them but I couldn’t have them till the old ones went.

I rang up the warehouse to check on the delivery. We will give you a call when the van is near you, within half an hour…

OK I said, so when I got a call I thought I was going to receive them. But no, we can’t find your chairs, they said. Can you come up and identify them? So I went.

Is that the chair you chose? Yes, but I chose two, there is only one? Oh, the woman said, I was off for a week and noticed one was missing when I got back? I was surprised and annoyed. You’ve sold the other one? It was reserved. I needed ones that will go through our front door (it’s narrow), and small so my feet touch the ground (I have short legs).

We looked everywhere but the other chair was gone. But I need two for when visitors come round. I was getting upset. Why do things always go wrong? Another volunteer said they have a similar chair on their van. They will bring it along tomorrow and I can decide if I want it or they will owe me one! I came home feeling dejected. I had to go to a charity for the chairs and so I don’t have the choice I would have in a store. I know it’s a first world problem but…..