Reach out to WordPress?

I keep trying to submit a question about Jetpack to WordPress but the support submission form won’t open. I filled in a question on another page but at the bottom it said this comment box is not for questions and to use the support form. So I tried and it still won’t open. I feel like I’m going round in circles and that people like me are too unimportant to WordPress.

This is what I wrote:

I don’t have enough memory on my android phone to add another app. I’ve asked what to do and someone suggested deleting other apps but I use them daily. Or I get messages that deleting them will affect the performance of my phone. I cannot afford a new phone (I can’t afford to pay for fuel, how can I pay for a phone?) This is stressing me out and I only have five days to try and work out what to do. I feel this is for the convenience of WordPress and Jetpack and not their customers. I’ve been told to ‘reach out’ but don’t have a solution. I will have to spend my pension money on a new memory card if I want to keep using WordPress on my old android phone, I feel so frustrated about this.

4 thoughts on “Reach out to WordPress?

  1. Oh so sorry to hear. Sorry I don’t have a solution. I used to just take some of the apps off.

    One solution I came up with was I had an old phone. While I still had the memory card in it I downloaded apps that I can use. They only work when my home wifi is on so depends if you have the internet set up at home. Have also managed to download apps without the memory card but no guarantees.

    Liked by 1 person

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