Installation frustration

Three hours wasted!

I had to buy a new printer/scanner because I couldn’t get the ink for my old one. So I thought I’d upgrade.

Big mistake! I started reading the instructions, popped in the disc to upload the new info. Then I put paper in and opened up the printer to install the inks. So far so good…

But, I clicked on a link on the screen and wondered why the WiFi setting on the printer looked like my old printer control screen? Still I did what it said and then decided to try and print. You guessed, there was an error linking up the computer and the scanner.

OK, I decided to link it up with a USB cable because the WiFi appeared not to be working. No joy. So I read the instructions a bit more and you had to press a WSP button on your router to get the computer to pick up the signal. I came downstairs and found the button. Pressed it, so it flashed. Back upstairs… Signal strength not strong enough. So I looked at the instructions, went back a few pages and set it for USB again, and working offline.

Then, I looked at the instructions again. Why was it showing the old control panel??!!

I realised that the disc had not whirred, it hadn’t installed. I’d wasted two hours! So, feeling foolish, I booted it up.. It said do this and that (already done) then do something else, yes, done. OK it seemed to be working. I checked the printer pattern. The printer whirred and a sheet of paper came out… Blank! Invisible ink? I tried cleaning the printer head. Nothing. I took the ink cartridges out. Their bases were pierced and I could hear ink sloshing… Strange. I rang the shop. They didn’t know what was happening so I said I would go back in the morning.

So.. I have a printer with ink, that is linked to the computer. But despite three hours, it won’t print, there is ink and paper, but the ink isn’t flowing!

Grrr, I want to print leaflets about my cat… And I’m stuck.