The bug is fixed thankfully.
It’s useful having a computer shop just down the road…
Apparently it was an “unusual glitch” whatever that means. My normal keyboard shrank last week to a smaller version. I just thought it was an upgrade but apparently it was the computer downloading another version because the first one had stopped working, it was only when my computer kept flashing up “unfortunately, Samsung keyboard is not working” that I realised that something was wrong.
So every couple of seconds the message flashed up, technology is like that, it tells you there is a problem but not how to resolve it. How do you sort it out when you cannot type in a question to Google, for instance, to ask what to do?
So, switch it on and off, switch it on and off and flick the SD card out and back in, then try to remove duplicated photos, clear cache’s, uninstall apps you don’t use. Clear the cache’s again. Run the anti virus, remove old unwanted emails and messages……
Nothing worked, though I had freed up memory on my external memory SD card…..So it had to go to the shop, they could not type anything in to even get on the internet to download a new keyboard. So they kept it in to fix. You don’t realise how attached you are until you have to leave your computer behind. Talk about separation anxiety! But it has come home fixed.
Thank you one stop computers in stoke. Very helpful and they only charged me half of what they estimated.
Cheers and thanks x